Please read the following terms and conditions carefully before registering, accessing,
browsing, downloading or using the Site (defined below). By accessing or using the
Site or by using the Service (defined below), you agree to be bound by these terms
and conditions set forth below including any additional guidelines and future modifications.
If at any time you do not agree to these terms and conditions or do not wish to
be bound by these terms and conditions, you may not access or use the site and immediately
terminate your use of the services. Your Agreement to these Terms and Conditions
for availing Service The Terms and Conditions (as may be amended from time to time,
the “Agreement”) is a legal contract between you being, an individual
customer, user, or beneficiary of this service of at least 18 years of age.
(together with its subsidiaries and other affiliates, “us”,
“We” or “Iyyappanradios”), regarding your use of our prepaid mobile/DTH
recharge purchasing services to purchase prepaid mobile/DTH recharge (known as “Recharge”)
or Services regarding Semi Closed Wallet of online Iyyappanradios Marketplace or such other
services which may be added from time to time (all such services are individually
or collectively are referred as Service or Services as they case may be). Service
can be used by you subject to your adherence with the terms and conditions set forth
below including relevant policies. Iyyappanradios reserves the right, at its sole discretion,
to revise, add, or delete portions of these terms and conditions any time without
further notice. You shall re-visit the “Terms & Conditions” link
from time to time to stay abreast of any changes that the “Site” may
introduce.
The services are not available to persons under the age of 18 or to anyone previously
suspended or removed from the services by Iyyappanradios. By accepting these Terms & Conditions
or by otherwise using the Services or the Site, You represent that You are at least
18 years of age and have not been previously suspended or removed from the Services.
You represent and warrant that you have the right, authority, and capacity to enter
into this Agreement and to abide by all of the terms and conditions of this Agreement.
You shall not impersonate any person or entity, or falsely state or otherwise misrepresent
identity, age or affiliation with any person or entity.
We are a Reseller Only. Iyyappanradios does not provide mobile service and is only a reseller
of prepaid mobile services by telecommunications service providers or the providers
of such prepaid recharge (the ‘Telco’ or ‘Telcos’) or other
distributors or aggregators of such Telco’s. Iyyappanradios is not a warrantor, insurer, or
guarantor of the services to be provided by the Telco’s. Recharge sold by us to
you is sold without recourse against us for any breach of contract by the Telco.
Any disputes regarding the quality, minutes provided, cost, expiration, or other
terms of the Recharge purchased must be handled directly between You (or the recipient
of the Recharge) and the Telco.
In order to use the Service, you may need to obtain access to the World Wide Web,
either directly or through devices that access web-based content, and pay any service
fees associated with such access. In addition, you must have all equipment necessary
to make such connection to the World Wide Web, including a computer and modem or
other access device. Iyyappanradios and/or the Iyyappanradios business partner reserve the right to
charge and recover from the User, fees for availing the Services. These changes
shall be effective from the time they are posted on to the Iyyappanradios Website or over
the Iyyappanradios business partner channel through which you are availing the Service. You
are bound by such revisions and should therefore visit the Iyyappanradios Website or check
with the Iyyappanradios business partner channel through which you are availing the Service
to review the current fees from time to time. In the event that you stop or seek
a reversal of the Payment Instructions as may have been submitted, Iyyappanradios shall be
entitled to charge and recover from you and you shall be liable to pay such charges
to the Bill Payment Service as may be decided by Iyyappanradios. These charges shall be charged
on to your designated Payment Account or in any other manner as may be decided by
Iyyappanradios. Iyyappanradios offers a convenient and secure way to make payments towards identified
Biller(s) using a valid Payment Account. Depending upon the Iyyappanradios business partner
through whom the Service is availed by you (i) the specific features of the Service
may differ (ii) the number of Billers available over the Service can differ (iii)
the type and range of Payment Accounts that can be used to issue a Payment Instructions
can differ and (iv) the modes/devices over which the Service can be accessed can
differ; and (v) the charges, fees for availing the Service or any aspect of the
Service can differ. Specific details related to these aspects would be available
with the Iyyappanradios business partner or the channel over which the Service is being availed.
From time to time, Iyyappanradios, at its sole discretion, can add to or delete from such
list of Billers or types of Payment Accounts that can be used in respect of making
payments to a Biller. In any event (i) the type and range of Payment Accounts that
can be used for making payments may differ for each Biller depending on Biller specifications
(ii) there may be an additional fees/charge when using certain types of Payment
Accounts in respect of a Biller; and (iii) the terms upon which a payment can be
made to a Biller can differ depending on whether a Card or a Bank Account is used
to issue the Payment Instruction. Further depending on the specific facilities allowed
by a Iyyappanradios business partner, payments to a Biller can be made either (a) by issuing
a Payment Instruction for an online debit/charge to a Payment Account; or (b) by
scheduling an automated debit to a Payment Account. In using the Bill Payment Service,
you agree to:
Provide true, accurate, current and complete information about yourself (“Registration
Data”), your Payment Account details (“Payment Data”), your Biller
details (“Biller Data”) and
Maintain and promptly update the Registration Data, Payment Data and Biller Data
to keep it true, accurate, current and complete. If you provide any information
that is untrue, inaccurate, not current or incomplete, or Iyyappanradios has reasonable grounds
to suspect that such information is untrue, inaccurate, not current or incomplete,
Iyyappanradios has the right to suspend or terminate your account and refuse any and all current
or future use of the Service (or any portion thereof). The term biller includes
telecom operators.
Iyyappanradios assumes no responsibility and shall incur no liability if it is unable to affect
any Payment Instruction(s) on the Payment Date owing to any one or more of the following
circumstances:
If the Payment Instruction(s) issued by you is/are incomplete, inaccurate, invalid
and delayed.
If the Payment Account has insufficient funds/limits to cover for the amount as
mentioned in the Payment Instruction(s)
If the funds available in the Payment Account are under any encumbrance or charge.
If your Bank or the NCC refuses or delays honoring the Payment Instruction(s)
If payment is not processed by biller upon receipt.
Circumstances beyond the control of Iyyappanradios (including, but not limited to, fire, flood,
natural disasters, bank strikes, power failure, systems failure like computer or
telephone lines breakdown due to an unforeseeable cause or interference from an
outside force)
In case the bill payment is not effected for any reason, you will be intimated about
the failed payment by an e-mail
Coupon redemption is purely subjected to standard and specified terms and conditions
mentioned by the respective retailer. Coupons are issued on behalf of the respective
retailer. Hence, any damages, injuries, losses incurred by the end user by using
the coupon is not the responsibility of Iyyappanradios. Total cashback for a user cannot be
more than 50% of his payments or Rs 10,000, whichever is higher. This main T&C
of Iyyappanradios supersedes any offer related to Iyyappanradios.
By accepting the terms and conditions the customer accepts that Iyyappanradios may send the
alerts to the mobile phone number provided by the customer while registering for
the service or to any such number replaced and informed by the customer. The customer
acknowledges that the alerts will be received only if the mobile phone is in ‘On’
mode to receive the SMS. If the mobile phone is in ‘Off’ mode then the
customer may not get / get after delay any alerts sent during such period.
Iyyappanradios will make best efforts to provide the service and it shall be deemed that the
customer shall have received the information sent from Iyyappanradios as an alert on the mobile
phone number provided during the course of ticket booking and Iyyappanradios shall not be
under any obligation to confirm the authenticity of the person(s) receiving the
alert. The customer cannot hold Iyyappanradios liable for non-availability of the service
in any manner whatsoever.
The customer acknowledges that the SMS service provided by Iyyappanradios is an additional
facility provided for the customer’s convenience and that it may be susceptible
to error, omission and/ or inaccuracy. In the event the customer observes any error
in the information provided in the alert, Iyyappanradios shall be immediately informed about
the same by the customer and Iyyappanradios will make best possible efforts to rectify the
error as early as possible. The customer shall not hold Iyyappanradios liable for any loss,
damages, claim, expense including legal cost that may be incurred/ suffered by the
customer on account of the SMS facility.
The customer acknowledges that the clarity, readability, accuracy, and promptness
of providing the service depend on many factors including the infrastructure, connectivity
of the service provider. Iyyappanradios shall not be responsible for any non-delivery, delayed
delivery or distortion of the alert in any way whatsoever.
The customer agrees to indemnify and hold harmless Iyyappanradios and the SMS service provider
including its officials from any damages, claims, demands, proceedings, loss, cost,
charges and expenses whatsoever including legal charges and attorney fees which
Iyyappanradios and the SMS service provider may at any time incur, sustain, suffer or be put
to as a consequence of or arising out of (i) misuse, improper or fraudulent information
provided by the customer, (ii) the customer providing incorrect number or providing
a number that belongs to that of an unrelated third party, and/or (iii) the customer
receiving any message relating to the reservation number, travel itinerary information,
booking confirmation, modification to a ticket, cancellation of ticket, change in
bus schedule, delay, and/or rescheduling from Iyyappanradios and/or the SMS service provider.
Customer also agrees to receive information regarding what Iyyappanradios perceives to be
of their interest based on usage history via SMS, email & phone call. This includes
offers, discounts and general information. In case the customer does not want such
information, they have to explicitly ask to be excluded.
By accepting the terms and conditions the customer acknowledges and agrees that
Iyyappanradios may call the mobile phone number provided by the customer while registering
for the service or to any such number replaced and informed by the customer, for
the purpose of collecting feedback from the customer regarding their travel, the
bus facilities and/or services of the bus operator.
Grievances and claims related to the bus journey should be reported to Iyyappanradios support
team within 10 days of your travel date.
You understand that except for information, products or services clearly indicated
as being supplied by the Iyyappanradios, we do not operate, control, or endorse any information,
products or services on the Internet in anyway. You also understand that Iyyappanradios cannot
and does not guarantee or warrant that files available for downloading through the
Site will be free of viruses, worms or other code that may be damaging. You are
responsible for implementing procedures to satisfy your particular requirements
and for accuracy of data input and output.
By using the Services you agree not to:
use the Services for any purposes other than to purchase Recharge of Telcos and/or
to access the Services in accordance with these Terms and Conditions and as such
services are offered by Iyyappanradios
impersonate any person or entity, falsely claim or otherwise misrepresent an affiliation
with any person or entity, or access the accounts of others without permission,
forge another persons’ digital signature, misrepresent the source, identity,
or content of information transmitted via the Services, perform any other similar
fraudulent activity or otherwise purchase Recharge with what we reasonably believe
to be potentially fraudulent funds
infringe our or any third party’s intellectual property rights, rights of
publicity or privacy
use the Services if You are under the age of eighteen (18) without a parental sponsor
or in any event use the Services if You are under the age of thirteen (13) years
old even with a parental sponsor and in accordance with applicable law
post or transmit any message which is libelous, defamatory or which discloses private
or personal matters concerning any person
post or transmit any message, data, image or program which is pornographic in nature
refuse to cooperate in an investigation or provide confirmation of Your identity
or any other information You provide to Iyyappanradios
remove, circumvent, disable, damage or otherwise interfere with security-related
features of the Services and the Site or features that enforce limitations on the
use of the Services
reverse engineer, decompile, disassemble or otherwise attempt to discover the source
code of the Services or any part thereof, except and only to the extent that such
prohibition is expressly prohibited by applicable law notwithstanding this limitation
use the Services in any manner that could damage, disable, overburden, or impair
it, including, without limitation, using the Services in an automated manner
modify, adapt, translate or create derivative works based upon the Services and
the Site or any part thereof, except and only to the extent that such prohibition
is expressly prohibited by applicable law notwithstanding this limitation
intentionally interfere with or damage operation of the Services or any other user’s
enjoyment of it, by any means, including uploading or otherwise disseminating viruses,
adware, spyware, worms, or other malicious code or file with contaminating or destructive
features
use any robot, spider, other automatic device, or manual process to monitor or copy
the Site without prior written permission
interfere or disrupt this Site or networks connected to this Site
take any action that imposes an unreasonably or disproportionately large load on
our infrastructure/ network
use any device, software or routine to bypass the Site’s robot exclusion headers,
or interfere or attempt to interfere, with the Services
forge headers or manipulate identifiers or other data in order to disguise the origin
of any content transmitted through our Site or to manipulate your presence on our
Site
sell the Services, information, or software associated with or derived from it
use the facilities and capabilities of the Site to conduct any activity or solicit
the performance of any illegal activity or other activity which infringes the rights
of others
breach this Agreement or any other Iyyappanradios agreement or policy
provide false, inaccurate or misleading information
use the Site to collect or obtain personal information, including without limitation,
financial information, about other users of the Site
purchase Recharge with what Iyyappanradios reasonably believes to be potentially fraudulent
funds
use the Services in a manner that results in or may result in complaints, disputes,
reversals, chargebacks, fees, fines, penalties and other liability to Iyyappanradios, a third
party or You
use the Services in a manner that Iyyappanradios or any payment card network reasonably believe
to be an abuse of the payment card system or a violation of payment card network
rules
take any action that may cause Iyyappanradios to lose any of the Services from its service
providers, Telcos, payment processors or other suppliers
send automated request of any kind to the Site’s system without express permission
in advance from Iyyappanradios.